Privacy Policy – Car Service

1. Introduction and Scope

[Company Name] ("we," "us," or "our") provides car service and transportation in [service area]. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit [website URL] (the "Site"), request a quote, book a ride, or contact us.

By using the Site, you agree to this Policy. If you do not agree, please do not use the Site or submit your information.

2. Information We Collect

Information you provide. When you fill out a booking, quote, or contact form, we collect:

Full name
Email address
Phone number
[Pickup and drop-off addresses / home address — confirm what the form actually asks for]
Trip details you choose to give us (date, time, passenger count, flight number, special requests)

Information collected automatically. Like most websites, the Site may collect your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit through cookies and similar technologies (see Section 5).

We do not knowingly collect payment card numbers through the Site. [If you take payments online, state the processor here, e.g., "Payments are handled by [Processor]; we do not store full card numbers."]

3. How We Use Your Information

We use your information to:

Schedule, confirm, and complete your rides
Send booking confirmations, driver details, arrival notices, and receipts
Respond to quotes, questions, and customer service requests
Contact you about changes, delays, or problems with a reservation
Send promotional offers, only if you opt in (you may opt out at any time)
Operate, secure, and improve the Site
Comply with legal, licensing, insurance, and tax obligations, and enforce our terms

We do not sell your personal information.

4. How We Share Information

We share personal information only as needed to provide our services:

Drivers and affiliate operators who carry out your trip, limited to the details required (name, phone, pickup information)
Service providers that help us run the business, such as booking software, website hosting, email and text-messaging platforms, and payment processors. They may use your information only to perform services for us.
Legal and safety reasons, when required by law, subpoena, or government request, or to protect the rights, property, or safety of our customers, drivers, or others
Business transfers, if we merge, are acquired, or sell assets, in which case this Policy continues to apply

Text messages (SMS). If you give us your mobile number, you agree we may text you about your reservation. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not share or sell mobile numbers or SMS opt-in consent with third parties or affiliates for their marketing purposes.

5. Cookies, Retention, and Security

Cookies and analytics. The Site uses cookies and similar tools to remember preferences and understand how visitors use the Site. [List tools, e.g., Google Analytics, Meta Pixel.] You can block or delete cookies in your browser settings; some features may not work without them. Our Site does not currently respond to "Do Not Track" browser signals.

Retention. We keep personal information as long as needed to provide services, maintain business and tax records, resolve disputes, and meet legal requirements, then delete or de-identify it.

Security. We use reasonable administrative, technical, and physical safeguards, including encrypted (HTTPS) connections on the Site. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-party links. The Site may link to other websites. We are not responsible for their privacy practices.

6. Your Choices and Rights

You may contact us at any time to:

Access or receive a copy of the personal information we hold about you
Correct inaccurate information
Request deletion, subject to records we must keep by law
Unsubscribe from marketing emails (use the link in any email) or texts (reply STOP)

State privacy rights. Depending on where you live, state law (for example, California, Virginia, Colorado, Connecticut, or Texas) may give you additional rights, including the right to opt out of targeted advertising and to appeal a denied request. We will honor requests as required by applicable law and will not discriminate against you for exercising them. We may need to verify your identity before responding.

Children. The Site is not directed to children under 13, and we do not knowingly collect their personal information. Minors traveling with us must be booked by a parent or guardian. If you believe a child has given us information, contact us and we will delete it.

7. Changes and Contact Us

We may update this Policy from time to time. The updated version will be posted on this page with a new effective date. Material changes will be highlighted on the Site [or emailed to customers].

Questions or requests about your privacy:

Mickglo Executive Rides LLC, CORAL SPRINGS, FL, 786-784-0787, mike@mickglo.com